Ahmed Alhebsi
Data Science Student | Information Systems Professional
Profile summary
Final-year Data Science and Information Systems student with a multidisciplinary professional background spanning command and control operations, data analysis, information management, customer engagement, and sales. Developed extensive operational experience within the Ministry of Interior – Ras Al Khaimah Police, supporting mission-critical operations in high-pressure environments requiring precision, rapid decision-making, and seamless coordination among multiple stakeholders. Further enhanced commercial acumen, customer relationship management, and business development capabilities through experience with Gargash Enterprises in the automotive sector. Equipped with strong analytical, communication, and problem-solving skills, complemented by technical expertise in SQL, Data Modeling, and Microsoft Azure. Recognized for professionalism, adaptability, leadership potential, and a results-driven mindset, with a strong commitment to leveraging data, technology, and operational excellence to create measurable value and contribute to organizational success.
Career highlights
Digital Transformation: Contributed to improving record management processes through the use of digital systems and accurate documentation practices.
Operational Coordination: Coordinated communications and operational activities between field units and relevant departments to support efficient incident response.
Professional Development: Earned the IIBA Systems Analysis Certificate, strengthening analytical, problem-solving, and process improvement skills.
Staff Training: Trained and mentored newly assigned personnel, ensuring a smooth integration process and adherence to operational procedures and organizational standards.
Key skills
Professional experience
Worked in the Command and Control Center at Ras Al Khaimah Police, monitoring incidents, coordinating communications between field units, maintaining operational records, and supporting emergency response activities while ensuring compliance with established procedures.
- Monitored and coordinated incidents and emergency operations through the Command and Control Center
- Coordinated communication between field units and relevant departments to ensure timely response.
- Maintained accurate incident logs, operational records, and daily reports.
- Managed incoming and outgoing communications while ensuring information accuracy and confidentiality.
- Monitored ongoing situations and provided real-time information to support decision-making.
- Demonstrated strong multitasking and problem-solving skills in a high-pressure environment.
Sales Representative with strong customer relationship management and sales support skills. Experienced in identifying customer needs, presenting suitable vehicle solutions, managing sales opportunities, and delivering exceptional customer service while contributing to business growth and achieving organizational objectives.
- Built and maintained strong professional relationships with customers to enhance satisfaction and loyalty.
- Identified customer requirements and recommended suitable vehicle solutions based on individual needs and preferences.
- Conducted professional product presentations and effectively communicated vehicle features, specifications, and benefits.
- Managed customer inquiries and sales opportunities through proactive follow-up and effective communication.
- Collaborated with internal departments to ensure a seamless sales, delivery, and customer service experience.
- Contributed to achieving sales targets through customer-focused engagement and consultative selling techniques.
- Maintained a high level of professionalism while representing the organization's brand and values.
- Prepared and maintained accurate sales records and customer information to support business operations.
Education
88.68
Information System, Data Science | GPA: 3.08 | Expected Graduation: 2026